
WECHAT SHOPS AND CUSTOMER SERVICE 14x8
A WeChat Store allows you to provide your s an easy, fast and mobile accessible way to view your products. It is also an easy way to handle payments. Moreover, you should not forget the crucial element of your customer service.
As we explained previously, WeChat is important in China because of its unbeatable ecosystem of services. It became a habit for s to look for information, or to ask questions on the WeChat Official . By combining your WeChat Store and WeChat Official , you allow your s and customers to speak with ease to your customer service. They simply write to or speak with your WeChat Official .
Another useful aspect of your WeChat Store is that it will allow you to send discounts to your customers through your WeChat Official . As a result of this ability, you will keep your customers closer to you as you update them with your latest promotions. Effectively, you will develop greater engagement with them.